Frequently Asked Questions about the Rybuu E-commerce Platform

An advanced e-commerce platform. Storefront and themes, admin panel, payments, shipping, marketplace integration, marketing tools, ad tracking and a mobile app for your team in one system; no plug-ins to install.

Brands in Turkey that sell on their own website and on a marketplace. The ready-made themes are designed for fashion, menswear, beachwear, streetwear, accessories, cosmetics and gifts.

This website is in English and Turkish. The admin panel and the storefront are in Turkish today; you can sell in Turkish lira, US dollars or euros.

Yes. Whatever platform you use, you import your product list with Excel: stock code, name, category, price and stock come over, and new products arrive as drafts. From WooCommerce, products move with their variations, categories, photos and order history. Customer accounts and the old store’s settings are not moved.

Yes. Your store runs on your own domain over a secure connection (https).

For cards, a payment provider or your bank’s virtual POS, with 3D Secure and instalments. Also bank transfer (with an optional discount) and cash on delivery (with a service fee and an upper limit). You refund cards from the order page, in full or in part.

You send and match your products; stock and price sync within minutes. You can set a marketplace price rule and manage orders, returns, customer questions and payouts from the panel. You can first connect your live account read-only and look around without changing anything.

Four shipping carriers are ready to connect; enter the details of the carrier you work with. You create the shipment on the order page and print the label; parcel movements are checked every 30 minutes and the order status updates itself.

All themes work on phones, and photos load at a size that fits the screen. There is also a mobile panel app for your team: new orders arrive as notifications, even when the app is closed.

Page titles, descriptions and sharing details are prepared on the server. Product price, stock, brand and rating go to Google ready to read; the sitemap builds itself, and a product whose address changes redirects from the old address to the new one.

Your orders, customers and products stay on your store’s own server. Commercial message consents are kept with their date, source and IP and sent to IYS; analytics and ad cookies run only when the visitor allows them. The distance sales contract is kept exactly as it was when the order was placed.

You give each team member “None / View / Manage” access, section by section; there are ready-made roles for order handling, warehouse, product management, marketing, customer service and accounting. Who changed what stays in the activity log.

If your store runs on Rybuu, write to support@rybuu.com. For demos and sales questions, hello@rybuu.com.